Desktop Monitoring and Maintenance

Computer Maintenance is the practice of keeping computers in a good state of repair. Properly maintained computer can live well beyond its "life expectancy." Desktops are expensive to maintain. An SMB can spend $4000 over three years to manage and maintain a single desktop.

Computer Maintenance can come in two forms. The first is by physically cleaning the computer itself and the second is by cleaning the "virtual computer." The Virtual computer is everything inside your computer, system files, documents, programs, etc. By providing proactive maintenance and regular monitoring checks, many desktop problems can be identified and avoided.

By easySERVICE™ Desktop Maintenance provides you the right blend of Remote Monitoring and Management tools, back office services and bundled third-party software options to provide efficient and effective desktop management. This unique solution helps automate up to 40% of this time-consuming task, freeing your technicians to focus on higher value work.

Our Desktop Support and Maintenance Teams work continually to make sure your desktop infrastructure is fully patched, malware free, and protected from Viruses. We also monitor lower level indicators to alert you of problems before they become critical.

Our easySERVICE™ Program Highlights

  1. Customize CPU, free space, and RAM monitors
  2. Create event log searches to find common problems as soon as they occur
  3. Configure once. Deploy to all.

Desktops can account for over 60 to 80% of the noise created on a network. While desktop problems are not normally as complex as servers, they can be time-consuming to resolve and troubleshoot. By providing proactive maintenance and regular monitoring checks, many desktop problems can be identified and avoided.

Our easySERVICE™ Desktop Monitoring includes Configure alerts

  1. Hard Drive
  2. Memory
  3. CPU and Event IDs
  4. Administrative Routine maintenance
  5. Desktop Configuration Management

Our experienced team of system engineers, solution architects and technicians can support any business goal, add depth to internal infrastructure and provide additional brain-power during critical project periods. We can manage IT solutions single handedly or in collaboration with an established IT department at any size business.

We know our clients require personalized attention with a custom built IT solution. We believe that losing access to information stored in a desktop/laptop may easily cause havoc irrespective of the nature of business.

At Stellar Phoenix, we are committed to building the value of easySERVICE™ brand and we stand behind our service to you. We want to earn your trust and confidence as your “go-to source” when you have Desktop Monitoring and Maintenance challenges.