Backup Monitoring

Symantec Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities. Powered by Symantec V-Ray technology, Backup Exec 2012 restores entire servers, critical Microsoft applications, and VMware or Microsoft Hyper-V virtual environments to dramatically minimize business downtime.

Symantec Backup Exec and Business Continuity monitoring is integrated in our easySERVICE™ Backup Monitoring Service. Our backup monitoring software can analyze the log files to help determine the root cause of a backup’s failure. After being flagged as “Failed yet to be analyzed,” the backup failure is analyzed and its file status is updated.

If you opt for easySERVICE™ Backup Monitoring in our under Proactive Server Care or Remote Server Care solutions, we can troubleshoot and resolve backup problems and if there is an issue with the physical media, a ticket will be raised.

Without access to the servers, we can provide remote monitoring or resolution, but will need to involve you team anytime an issue occurs that requires either onsite action or access to the server.

easySERVICE™ Backup Monitoring Service Highlights:

  1. Backups marked successful or failed
  2. Failed backups include our Best Practice Resolutions
  3. Backups monitored per Server
  4. Backup reporting available in Client Executive Report
  5. egacy monitor for Symantec Backup Exec backup software

At Stellar Phoenix, we are committed to building the value of easySERVICE™ brand and we stand behind our service to you. We want to earn your trust and confidence as your “go-to source” when you have Backup Monitoring challenges.