When it comes to the day-to-day safety and operations of your company's computer network, IT technical support providers, systems administrators, and computer service technicians can take care of most anything. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. They provide networking, security, monitoring, data, and email services, as well as hardware and software support.
But they do not provide data recovery.
A lot of business owners and managers, unfortunately, labor under the assumption that if they have an IT department, the company's data recovery needs will be taken care of. On the other hand, some of our clients at Stellar Phoenix have felt that because they have us on their side for data recovery, they don't need IT tech support.
But the truth is, a healthy network needs both. IT tech support and data recovery professionals are two very different ? but equally vital ? sets of services.
IT and technical support professionals provide services such as systems management (which handles hardware inventories, server availability monitoring and metrics, anti-malware management, user activity monitoring, and storage and security), systems administration (which oversees the day-to-day functions of the network), managed services (strategic methods for improving operations), and technical support (troubleshooting).
IT also encompasses backup, which is making sure information is copied and stored outside the network. But backup is not data recovery. And while backup is vital, it is more important where and how that data is backed up. These days you often hear about backing up data in the cloud. But the thing to know is, data stored in the cloud cannot be recovered if it is ever lost.
At easyService™, our expert data recovery services do not compete with your IT and support professionals. We complement those services by being there for you and your company when the maintenance and the day-to-day gets damaged or lost. If your network is properly maintained, we can help you recover volumes of what would otherwise be lost.