Business Continuity as a Service(BCaaS)

Business continuity plays a very important role in any business success, especially when disruption strikes; it will guide your company to how to minimize its impact to your business. How do you know if your organization is proactively prepared for and able to flexibly respond to unplanned events? Does your business possess the resilience it needs to rapidly react to potentially costly man-made or natural disruptive events? If the unthinkable should occur, discover how easySERVICE™ Data Solutions can help protect your brand and potential revenue by helping you to:

  1. Assess your risks
  2. Develop a tailored business flexibility strategy
  3. Safeguard your business-critical information while maintaining continuous operations
  4. Enable a virtually complete recovery should disaster occur

In today's global economy, many companies are increasingly distributed. That puts IT in a precarious position, especially when it comes to backup processes. Nobody can afford to lose data. But managing backup and availability of data in far-flung locations can present many logistical and technology challenges that add complexity, expense, and risk.

How much does downtime cost your business? The answer may not be as obvious as you think. Unexpected IT outages can unleash a procession of direct and indirect consequences both short term and far reaching. These costs include:


Tangible/Direct Costs Intangible/Indirect Costs
Lost transaction revenue Lost business opportunities
Lost wages Loss of employees and/or employee morale
Lost inventory Decrease in stock value
Remedial labor costs Loss of customer/partner goodwill
Marketing costs Brand damage
Bank fees Driving business to competitor
Legal penalties Bad publicity/press

The dollar amount that can be assigned to each hour of downtime varies widely depending upon the nature of your business, the size of your company and the criticality of your IT systems to primary revenue generating processes.

However, studies show that most U.S. businesses cannot function without computer support, and most businesses that suffer catastrophic data loss or an extended IT outage go out of business. On average, enterprises lose between $84,000 and $108,000 (US) for every hour of IT system downtime according to estimates from studies and surveys performed by IT industry analyst firms.

Forward-thinking leaders are experiencing a wake-up call, recognizing that the probability and types of risk to business continuity are higher than commonly believed, and they are taking steps to improve their resiliency capabilities. Business continuity and resiliency can help your organization:

  1. Manage risk through an enterprise-wide resiliency strategy
  2. Lower costs through proactive incident response and reduced downtime
  3. Ensure resilient service delivery in a 24-hour, 7-day-a-week world
  4. Respond with speed and agility while minimizing risk exposure

An effective business continuity plan greatly simplifies and accelerates this process, helping IT restore and maintain service to the organization while getting people back to work as quickly as possible. In events with some advance warning, like a planned office move or anticipated weather emergency, the organization can even prevent their work from being interrupted in the first place.

“Only six percent of companies suffering from a catastrophic data loss survive, while 43 percent never reopen and 51 percent close within two years.” — University of Texas

Few important tips for your business continuity plan:

Tip #1: Backed up data needs to be in more than one location: If the backup is in the same building as the server(s), and the building burns down, the organization loses everything. Or, if a laptop bag containing both the computer and the external hard drive is stolen, the user loses everything. So a minimum of two copies of data, residing in separate locations, is the best way to ensure good business continuity plan.

Tip #2: As part of business continuity plan, backup should be treated as equally as the original: After a failure, the backup is now the only copy of the data. If an organization only writes backups to tape, for example, and for whatever reason the organization can’t restore from that tape, it’s lost all its data.

Tip #3: Most important part of Business Continuity plan is restoration at the time of a disaster: Backing up data is important, but what users really need to do is quickly, easily retrieve the data whenever and wherever it’s needed. It’s all about the restore.

“30% of companies report they still do not have a disaster recovery program in place; 2 out of 3 feel their data backup and disaster recovery plans have significant vulnerabilities.” Source: Computer Troubleshooters. 2012.

easySERVICE™ Data Solutions can provide business continuity services to clients who need to proactively identify, understand, manage and respond to operational risks and business disruptions. Our solutions help you maintain near-continuous business operations, enabling you to better protect your brand and remain a trusted provider to your customers and associates.

Unlike competitors, we leverage advanced tools to better understand your resilience needs, help design a security-rich business continuity plan designed to address your vulnerabilities and better manage your compliance requirements, and help you reduce overall risks. No matter the size of your business, you will always get the kind of support that goes far beyond the ordinary.

If you’d like to discuss any of the above best practices or lessons learned with us or to learn more about how we are partnering with companies just like yours to ensure the availability of mission-critical applications, please contact us at (855) BY STELLAR.